Customer Support FAQ
❓ Do you offer 24/7 support?
✅ Yes! Alpha Trader Futures provides round-the-clock support so you’re never left without help.
❓ How can I reach a live agent?
💬 You can connect with a Live Agent through Intercom on our main website.
Available daily from 9 AM – 10 PM EST
❓ What if I need help outside of live agent hours?
📧 You still have options:
Email us at [email protected]
Join our Discord community, where 24/7 moderators are online to assist and answer questions anytime
❓ Which support option should I use?
Quick help during business hours → Live Chat on Intercom
Community questions & updates → Discord
Detailed account or payout issues → Email Support